Collection of your personal information
Your Internet browser has a feature called "cookies" which stores small amounts of data on your computer about your visit to our site. You DO need to have cookies turned on to use any of the membership facilities. Cookies alone tell us nothing about who you are unless you specifically give us personally identifiable information when, in which case we use the information to enhance your services such as auto-filling in forms for you.
Uses of your personal information
We gather this information to allow us to process your request. The relevant information is then used by us, our agents and sub-contractors to provide you with the service you have requested and to communicate with you on any matter relating to the provision of the service in general. We may also use aggregate information and statistics for the purposes of monitoring website usage in order to help us develop the website and our service and may provide such aggregate information to third parties. These statistics will not include information that can be used to identify any individual.
Sharing your personal information
We will make your personally identifiable information available to other companies or people when we have your consent to share the information. We have engaged companies to work with us or on our behalf to provide a product or service that you have requested, such as delivery of orders, we respond to subpoenas, court orders, or legal process; or we believe that your actions violate applicable laws, any usage guidelines for specific products or services, or threaten the rights, property, or safety of our company, our users, or others.
Users who would rather not provide any of the user data requested by our registration process do not need to register with us. You can still view our product catalogue and search our catalogue, however, you will not be able to place an order since orders can only be placed by registered members.
Accessing and updating your personal information
You can correct or change the information collected during registration using the edit account link, available to you after you login. Users may change information at any time and as often as necessary. Users who are experiencing problems with our services or who have questions about how our services work can contact us at [email protected]
Security of your personal information
We endeavor to protect the information you provide and there are various security procedures that have been put in place, as set out in this policy. All the information we collect from you is stored in a password protected database which can only be accessed by authorized personnel. Please note that credit card numbers are not stored at China Better New Fiber as credit card purchases are handled directly through World Pay. We maintain physical, electronic and procedural safeguards in connection with the collection, storage and disclosure of personally identifiable customer information. Our security procedures mean that we may occasionally request proof of identity before we disclose personal information to you.